​​Who are we?

Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider. 

Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience. 

Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.

Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. 

Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners.

• With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. 

• Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.

• The sole vendor named as Customers’ Choice: 2024 Gartner® Voice of the Customer for Digital Adoption Platform Report.  We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%

• Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Third Consecutive Year

• Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 

• Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Meda

 About the role:
Sales Engineer is a highly strategic, high-exposure role that will drive the use of Whatfix, being a trusted consultant to our customers by guiding them during the product's implementation, and internally evangelizing on the diverse use cases of Whatfix implementation. You will drive the onboarding, product solution-ing, end-to-end implementation of the product, to deliver a seamless user experience.

What you will be doing

● Work with our customers to configure, test & integrate Whatfix solutions into enterprise applications

● Acquire and Leverage your knowledge across various Enterprise Applications to define the framework for Whatfix Implementation

● Own and drive the roadmap for all the implementations in Whatfix’s demo instances,including the development of out-of-the-box solutions to address challenging requirements

● Pilot new feature releases to directly influence the overall Product development roadmap

● Work cross-functionally in collaboration with different departments, including Product, Customer Success, Sales, Customer Support, and Marketing

What are we looking for?

● BTech CSE, BTech IT / ITES, MTech, BCA, or MCA with No Backlogs

● Full-Time work experience - Freshers or those with less than 2 years work Experience

● Impeccable verbal and written communication skills (Very Important)

● Good Knowledge of JavaScript, CSS, and HTML (Very Important)

● Ability to collaborate with internal and external stakeholders while dealing with complex Situations.
Note:

• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;
• We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status
• At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office fosters open communication, strengthens our sense of community, and accelerates innovation - ultimately helping us achieve our goals more effectively.
• At the same time, we understand the importance of maintaining a healthy work-life balance and providing flexibility to our employees. As part of our hybrid work culture, all Wednesdays are designated as work-from-home days, allowing employees to maintain flexibility while staying connected. We’re open to considering exceptions on a case-by-case basis to ensure you’re supported in managing both work and personal life seamlessly.
• Whatfix uses AI-assisted screening and evaluation across open positions to support a structured, consistent, and fair hiring process. AI is currently used for resume screening across all roles. For some roles, shortlisted candidates have an initial exploratory discussion with an AI interviewer, which shares a summary and score with our hiring team. These insights are advisory only, and all hiring decisions are made by Whatfix’s internal hiring teams.