Assistant Manager - Learning & Development

Bengaluru, Karnataka, India | Human Resources | Full-time

Apply by: No close date

Who are we? 

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We empower anyone, anywhere to have successful experiences with the technology they use every day, achieving greater knowledge, capability, and productivity for themselves and their organizations. The company has five offices globally in the US, India, UK, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments. 

“Hustle Mode ON” is the motto we live by. 

  • Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.
  • With YoY revenue growth of over 300%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list.
  • Recognized by Gartner as a 'Global Market Leader' in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020
  • Listed #143 fastest-growing company in North America 2021 as per Deloitte Technology Fast 500™ and recognized as  Great Place to Work 2021-2022
  • Our Customer centricity is evident from a Customer rating of 4.7+ on platforms like G2 Crowd & Gartner Peer Insights

This is what our investors have to say - SoftBank || Sequoia || Cisco || Eight Roads

Scope of work - Whatfix India and all in-region sites

What will you get to do?

An Individual who loves doing new things as part of the role, and is passionate about unleashing people's potential through learning models. Responsible for creating exceptional experiences of learning for Whatfix employees globally. Likes to deep dive and research human capital and its pedagogy. If you love doing public speaking and facilitation, this role would be perfect for you. Individual will be getting an opportunity to work with all Managers and leadership of all business units across Whatfix sites.


Competency modeling exercise & developing Career frameworks

  • Design Competency-based job descriptions for all unique roles in Whatfix
  • Design success profile for each unique role, design KPIs based on stakeholders' discussions and expert panels
  • Define the career & job architecture for Whatfix talent and unique roles
  • Hold Expert panel discussions, visioning interviews, defining competency clusters & definitions
  • Develop a Competency model for the company and design the change management and roll-out plans for the entire company
  • Create learning based on identified competency clusters specific to reach roles & channelise the same with the right reach-out strategies.

LinkedIn Learning & curation from other MOOCs

  • Devise and implement strategies to drive adoption and improve overall learning duration on the platform
  • Run peer learning sessions to support the transfer of learning
  • Share quarterly dashboards with the leadership with recommended strategies & actionsteps to improve usage of online courses
  • Run monthly LIL campaigns on identified themes
  • Create role-based learning paths to address developmental gaps across teams

Custom learning interventions for business-specific needs

  • Ideate learning solutions based on input received via TNI surveys, managerial feedback, employee pulse and HRBP insights
  • Plan and run custom interventions / calendar programs as needed
  • Drive personal effectiveness programs for IC-level roles across Whatfix
  • Support managerial and leadership development programs

Whatfix Culture Programs

  • Work on Whatfix value programs independently
  • Host Leadership Talks and chats on Whatfix Values stories and drive WeConnect program

Compliance and Reporting

  • Ensure compliance on mandatory programs like POSH and Whatfix Principles
  • Bring new ideas to the learning/gamified approach to mandatory programs 

What you should have?

  • Listens intently, probes actively and articulates well
  • Ideates and comes up with unique solutions to standard problems - to meet the business objectives in a way that works in their context
  • Curious and likes to experiment, works well cross-functionally and a happy collaborator

Perks & Benefits (India) 

  • Best-in-class medical insurance coverage
  • Free lunch & dinner buffet 
  • Doorstep cab drop facility 
  • Education sponsorship 
  • Internal job transfer & global mobility programs 
  • Scope to represent Whatfix at global events
  • We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers


  • We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it; 
  • We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.

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