Business Development Representative (Outbound)

Bengaluru, Karnataka, India | Marketing | Full-time

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Who are we? 

Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider. 

Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience. 

We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting  700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments. 

  • With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. 
  • Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
  • The sole vendor named as Customers’ Choice: 2024 Gartner® Voice of the Customer for Digital Adoption Platform Report.  We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%
  • Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Third Consecutive Year
  • Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 
  • Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal

Our Business Development team is working with large enterprises spread across the North Americas (70%), EMEA (20%), and APAC (10%) regions.

What will you get to do?

  • Identify qualified prospects and navigate company structures to identify decision-makers.
  • Use a combination of outreach mechanisms to nurture leads (Call, Email, Marketing automation tools like outreach, Linkedin Inmails, etc.)
  • Tie up leads that will turn into the business through persistence.
  • Learn, leverage and help evolve our demand-generation process
  • Generate qualified opportunities by means of proactive outbound prospecting
  • Work with the sales team to get the opportunity Sales Accepted
  • Work directly with sales and marketing to discover opportunities from leads
  • Demonstrate and teach strong selling and influencing skills

What you should have?

  • 1+ yrs of prior Business Development experience in catering to APAC/US/EU clients within a Saas/IT Product company is a plus
  • Fearless attitude – willing to take intelligent risks
  • Hard-working and willing to achieve a high volume of outbound calling activity every day while maintaining a positive and energetic persona.
  • Problem Solver
  • Ability to work in a team environment
  • Articulate with strong business acumen
  • Assertive and persuasive.

Perks & Benefits (India) 

  • Best-in-class medical insurance coverage
  • Free lunch & dinner buffet 
  • Doorstep cab drop facility 
  • Education sponsorship 
  • Internal job transfer & global mobility programs 
  • Scope to represent Whatfix at global events
  • We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers

Please Note:

  • At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively.
  • We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;
  • We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status