Who are we? 

Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider. 

Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience. 

We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting  700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments. 

• With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. 

• Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.

• The sole vendor named as Customers’ Choice: 2024 Gartner® Voice of the Customer for Digital Adoption Platform Report.  We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%

• Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Third Consecutive Year

• Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 

• Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal

Scope of work - Global Whatfix teams

Prior experience of 4+ years in Learning & Development would be preferred.

What will you get to do?

You are an Individual who is passionate about unleashing people's potential through learning, is curious and loves experimenting. You like to deep-dive and research adult learning behaviors and curate content that’s in sync with them. You will be responsible for creating exceptional learning experiences for Whatfix employees globally. If you love public speaking and facilitation, this role would be perfect for you.

Core Focus Areas of the Role:

1.Professional Enablement

• Drive IC Enablement charter through multiple programs focussed on fundamentals and functionally-relevant skillset
• Steer the Whatfix Young Professional Program for relevant learner groups across the org
• Drive personal effectiveness programs for IC-level roles across Whatfix

2.Social Learning Programs

• Sustain the peer learning momentum and build new programs to drive social learning across multiple teams and BUs
• Build a team of learning champions to further evangelize the organizational learning objectives and self-learning philosophy
• Own internal social learning channels and drive engagement within employee groups

3.LinkedIn Learning & MOOC Curation

• Devise and implement strategies to drive adoption and improve overall learning duration on the platform
• Share quarterly dashboards and learner recognitions with the teams and recommended strategies & action to the leadership team
• Run monthly LIL campaigns on identified themes
• Create role-based learning paths to address developmental gaps across teams

4.Competency modelling exercise & developing Career frameworks

• Define the career & job architecture for Whatfix talent and unique roles
• Develop team-level Competency models and plan their rollout and adoption
• Create learning tracks based on identified competency clusters specific to each role & drive adoption

5.Custom learning interventions for business-specific needs

• Ideate learning solutions based on input received via TNI surveys, managerial feedback, employee pulse and HRBP insights
• Plan and run custom interventions / calendar programs as needed
• Support managerial and leadership development programs

6.Compliance and Reporting

• Drive India and Global compliance programs and campaigns on PoSH, Code of Conduct, Whatfix Principles, etc. to meet org-level metrics and build employee-level understanding
• Bring new ideas to the learning/gamified approach to mandatory programs

What you should have?

• Listens intently, probes actively and articulates well

• Ideates and comes up with unique solutions to standard problems - to meet the business objectives in a way that works in their context

• Curious and likes to experiment, works well cross-functionally and a happy collaborator

Perks & Benefits (India) 

• Best-in-class medical Insurance coverage

• Education Sponsorship 

• Free Lunch & Dinner Buffet 

• Doorstep Cab Drop Facility (10 PM onwards) 

• Heavily discounted access to subscriptions like CultFit, Practo, RolfFit physiotherapy, Kwench Library, etc.

• Free weekly yoga sessions

• On-site access to psychologist (Bangalore)

Please Note: 

• At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week)  fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively.

• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust; Do it as you own it.

• We are an equal opportunity employer and value diverse people because of and not despite the differences. We do not discriminate based on race, religion, colour, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.