About us

Whatfix is disrupting the way Application Support and Learning content is consumed by providing Contextual and Interactive WalkThroughs inside enterprise applications at the exact time a task is being performed.

We provide enterprises with a Software Platform that allows them to create Interactive Guides or Flows that sit as an overlay inside any web application. Flows are Contextual - appear based on where you are in the application (location) and who you are (role). Optimal performance and adoption of any web application is attained when there is easy access to Contextual Information - inside the application at the time a task is being performed. 

We are looking for an experienced and passionate Manager - Sales Training to come on board and join our Sales Operations team. You are expected to devise training strategies, oversee its implementation and assess its outcomes. You will identify training and developmental needs and drive suitable training initiatives that help the sales teams to better understand the sales tools. You will partner with Sales, Marketing, Client success and the Operations teams.

Responsibilities

• Develop individualized and group training programs that address specific business needs
• Conduct effective induction and orientation sessions for the new batch of sales hires
• Design assessments for training sessions, conduct assessments to bridge the gaps identified
• Assess employees’ skills, performance and productivity to identify areas of improvement
• Conduct a thorough Training Need Analysis (TNA) and report training needs and action plan for the sales department
• Monitor the progress of the salespeople you train. Work cross-functionally to improve their performance and support them by conducting supplemental training sessions.
• Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
• Design and Implement new projects to upgrade training content and methods

Requirements

• Good understanding of Sales Tools like Salesforce, Outreach, Chorus, Zoominfo and LinkedIn Sales Navigator
• Minimum 4-5 years of experience as Inside sales trainer
• Excellent communication skills
• Experience in SAAS / Computer Software
• Empathy and understanding of the different learning needs and pace of candidates. Impart training to achieve desired results.
• Agility Ability to change according to business requirements.
• Data-driven Keen interest in analyzing performance data and transforming it into actionable strategies.

What sets us apart from the rest?

• With more than 100 of the "Fortune 500" companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco. The kind of elite customer base that we have, despite being a mid-sized Indian company is simply unheard of!
• With YoY revenue growth of over 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Global Market Leader by Gartner in the digital adoption space
• Our Customer Obsession is evident from a Customer rating of 4.7+ on platforms like G2 Crowd & Gartner Peer Insights. 
• This is what our investors have to say - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures

Please Note:

• We don't believe in keeping the applicants hanging and give very high importance to closing the loop irrespective of the outcome of your application. In case you don't hear from us within 7 days of applying for this role, please reach out to Arpitha MB on LinkedIn
• We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status