Who are we?

Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications.

Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle.

Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.

Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. 

Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners.

• With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. 
• Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
• The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8%
• Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year
• Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 
• Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal
• On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions.

Whatfix is seeking a seasoned Engineering Leader to join our growing team. This role demands a strong technical foundation coupled with proven people management capabilities. You’ll lead a high-performing, cross-functional team, guiding the architecture, design, and execution of critical projects that impact millions of users globally.

About the Role:

Whatfix is seeking a seasoned Engineering Leader to join our growing team. This role
demands a strong technical foundation coupled with proven people management capabilities.
You’ll lead a high-performing, cross-functional team, guiding the architecture, design, and
execution of critical projects that impact millions of users globally.

We’re looking for someone who is deeply technical, thrives in a hands-on environment, and can
also inspire and grow engineering talent. If you’re passionate about solving complex challenges,
driving innovation, and creating scalable software systems, this is the role for you.

Key Responsibilities:

● Own and drive the architecture and design of frontend and full-stack systems for your
team.
● Be a hands-on technical leader, mentoring engineers while actively contributing to the
codebase when needed.
● Guide the team through complex technical challenges, acting as a go-to expert in
architecture decisions.
● Define and execute the technical roadmap, aligning closely with Product Managers
(PMs) and other Engineering Leaders (ELs).
● Champion a customer-first mindset in all stages of development.
● Collaborate across teams to ensure alignment with both short-term priorities and the
long-term vision of the company.
● Foster a high-performing team culture built on ownership, innovation, and continuous
improvement.

Our Ideal candidate:

● 10+ years of overall experience in software engineering with at least 2 years leading cross-functional teams.
● Strong hands-on experience with modern frontend technologies: React, JavaScript, TypeScript &       familiar with Java-based backend ecosystem
● In-depth knowledge of micro-frontend and microservices-based architectures, with expertise in driving such transitions or implementations.
● Excellent problem-solving skills with the ability to break down and navigate complex technical issues.
● Strong understanding of design principles and their practical application in scalable systems.
● Proven track record in defining and executing product roadmaps.
● Experience working in a SaaS product environment.
● A collaborative mindset and strong communication skills.

Nice to Have:

● Proficiency in GWT, HTML, CSS, SCSS.
● Experience with the React ecosystem (Hooks, Router, SSR, Context API).
● Familiarity with Webpack, especially with Module Federation and micro frontend setups.
● Prior work on web browser extensions. Solid understanding of cross-browser compatibility nuances.
● Backend development experience, preferably with Java and Spring Boot for microservices.
● Experience in fast-paced environments, ideally in startups or SAAS companies.
● A passion for continuous learning and team collaboration.

If you’re looking to lead impactful work, solve exciting challenges, and grow in a fast-moving
product company, we’d love to hear from you.