Head Customer Success - CS170725 at Whatfix

First Name *

Last Name

Email *

Phone *

Resume *

How many years of experience you carry in Customer Success within the SaaS space? *

Years of experience managing a Customer Success team in SaaS? *

Have you managed a globally distributed CS team? *

Do you have a valid US business visa? *

Are you comfortable working in the US timezone (5:30pm to 2:30am IST) from our Bengaluru (Whatfix) office in a WFO (5 days a week) setup? *

What has been your typical span of control)? *

What is the total book of business (in $) that you or your team has handled? *

Which customer segment have you primarily worked with—Enterprise, Mid-market, or SMB? *

Could you list the industries you've supported as a CS head/manager in the US region? *

How (if at all) do you currently use AI in your Customer Success workflows or processes? (Feel free to include specific tools, use cases, or any experimentation you've done.) *

Please mention your current compensation. *

Please mention your expected compensation *

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