Please note: This opportunity is exclusively onsite.
Location: Bengaluru only

Who are we?

Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications.

Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle.

Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.

Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. 

Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners.

• With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. 

• Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.

• The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8%

• Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year

• Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 

• Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal

• On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions.

Are you ready for the next phase of your growth?

Whatfix is seeking a senior Visual Designer to support defining and executing our brand’s visual identity for internal and external communications across digital, print, web, social, and multimedia channels.

This full-time position reporting to the Associate Creative Director will partner with different teams and departments to help represent visual communication systems with consistency and timeliness. This is a hands-on role, and you will be expected to be a working creative.

The long-term goal of this position is to drive our comprehensive visual brand design systems, bringing creative approaches and solutions to expected assets to better serve our customers, partners, and fellow employees.

What do you get to do?

• Become an active and indispensable part of a world-class design team

• Execute design systems that allow people on and outside of your team to quickly and repeatedly meet brand standards

• Lead the design execution of marketing campaigns, including website graphics, digital ads, social media content, email designs, event branding, and sales enablement materials

• Work in collaboration with the ACD Develop and evolve the Whatfix's visual identity, ensuring consistency across all touchpoints

• Bring deep knowledge and experience with web design and execution

• Support the team and business partners with innovative design solutions

• Oversee conceptualization through execution of design projects that address organizational OKRs and brand initiatives

• Collaborate with cross-functional teams Work in partnership with Performance, Product, Growth, AR/PR, Events, Customer Marketing, and Sales Enablement to provide comprehensive design guidance and support to drive brand awareness and customer engagement

• Optimize and iterate on designs based on performance data and user feedback

What do you need to have/ bring to the table?

• 6+ years experience as a working creative, plus current title equivalent to Senior Visual Designer and a matching portfolio

• Experience in Enterprise SaaS or start-up environment preferred

• Create and maintain design systems, ensuring consistency across all brand touchpoints

• Experience developing and/or executing integrated marketing campaigns by collaborating with other designers and marketers

• Experience designing for multi-channel marketing campaigns, including social, paid media, and events

• Familiar with taking ideation and conception through execution and deployment

• Strong understanding of brand strategy, storytelling, and digital marketing trends

• History collaborating with multiple internal departments to ensure brand standards and strategies through production

• Ability to manage multiple projects, meet deadlines, and thrive in a fast-paced environment

• Ability to deliver work independently while actively helping and supporting other designers, producers, illustrators, and motion artists as an essential member of the design team

• Strong portfolio of work including (but not limited to) websites, paid/performance, videos and motion graphics, presentations, case studies, event collateral, illustrations and infographics

• Previous experience with a mission-driven company is preferred

 Technical:

• Adobe Suite (Photoshop, InDesign, Illustrator), Figma, Mural, Presentation (Google Slides), Post Production (Final Cut, After Effects, Premiere), Social Media Channel Best Practices (LinkedIn, Facebook, Twitter), Channel-specific Experience (Digital, Web, Traditional, Video, Motion Graphics, Trade and Events, Thought Leadership, Podcasts)

• Experience with motion graphic design, animation, or interactive design is a plus

Perks & Benefits (India):

• Best-in-class medical insurance coverage

• Free lunch & dinner buffet 

• Doorstep cab drop facility 

• Education Sponsorship 

• Internal job transfer 

• Scope to represent Whatfix at global events

• We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers

Note: 

• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; 

• We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status