Who are we?

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments.“Hustle Mode ON” is the motto we live by.Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco.With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list.Recognized by Forrester and Everest Group as a 'Leader' in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020Listed in Deloitte Technology Fast 500™ among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023Whatfix has been named a Silver Winner in Stevie's Employer of the Year 2023.Our Customer centricity is also evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer InsightsWhat would you get to do ?Whatfix is disrupting the way Application Support and Learning content is consumed by providing Contextual and Interactive WalkThroughs inside enterprise applications when a task is being performed.

Roles& Responsibilities:
 * Lead the development and implementation of PMO processes and methodologies.
* Ensure alignment of project initiatives with organizational goals.
* Conduct comprehensive reviews of GCSS processes and implement necessary changes.
* Maintain and refine PMO documentation, including process guides and templates.
* Facilitate strategic planning sessions and workshops.
* Stay updated on industry trends and best practices in PMO operations.

Skills Required:
* Bachelor’s degree in Project Management, Business Administration, Information Technology, or a related field.
* PMP, CAPM or other relevant project management certification preferred.
* Minimum of 3-5 years of experience in project management or PMO operations.
* Strong strategic thinking and problem-solving skills.
* Excellent communication and organizational skills.
* Proficiency in advanced project management software and tools.
* Digital Adoption Specialist certification.

Please Note:We don't believe in keeping the applicants hanging and give very high importance to closing the loop irrespective of the outcome of your application.

We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

Work Timings for this role is North America Time Zone - 5.30pm - 2.30am.