Who are we?
Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications.

Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle.

Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.

Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. 

Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners.

• With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. 
• Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
• The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8%
• Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year
• Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 
• Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal
• On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions.

What you'll get to do?

• Manage the SaaS system and facilitate control over financial accounting and reporting.  You will be responsible for integrating various streams of data from our internal SaaS system and customer data to work with our outsourced accounting team to manage the renewals and monthly close process. You will deep dive into all sets of available data and arrive at findings and conclusions.
• Manage AR activities -  Managing cash flow is important for a company of our size, which requires careful attention to collections across the company. You will oversee the automated processes that drive these and, where necessary, step in and take actions to manage collections. 
• Drive modelling throughout the company As a rapidly growing company, there are numerous decisions that require rigorous financial analysis to help make decisions around future funding rounds, operational efficiency, and sales activities. You will co-lead on designing models to support these activities and then work with relevant groups within the company to gather the necessary data to support the model and reach decisions with the management team.
• Run with special projects We leverage our size to nimbly pursue new opportunities, which often require ad hoc investigations and quick decision making and execution. You will be involved in these whenever they arise and will have an opportunity to learn from and influence departments across the company in the process

What you should have?

• 1-3 years prior experience preferably in FDD (Due Diligence) of SaaS/ Tech/ E-comm Companies
• Prior experience with revenue operations in respect to driving organisation-wide sales planning and tracking of revenue number and related metrics
• Manage the reporting of ARR on a real-time basis with the help of automated reports
• Understanding of key SaaS metrics (CAC, LTV, GRR, NRR) and revenue recognition rules and regulations, including those related to recurring revenue streams
• Ability to work independently in a cross-functional team environment
• Desire to handle operational-related tasks that drive the financial operations of the company while also helping drive the long-term financial strategy of the company
• Ability to switch gears and manage multiple finance or operation projects while delivering results on schedule.
• Ability to handle complex accounting and compliance matters
• Preference with experience in Saas system: record nos & record revenue 
• Excel skills and adaptive to software
• Plus to have investor management and receivables experience.

Perks & Benefits (India) 

• Best-in-class medical insurance coverage
• Free lunch & dinner buffet 
• Doorstep cab drop facility 
• Education sponsorship 
• Internal job transfer & global mobility programs
• We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers

Please Note:

• At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively.
• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;
• We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status