About Whatfix

Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider. 

Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience. 

We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting  700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments. 

• With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. 
• Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
• The sole vendor named as Customers’ Choice: 2024 Gartner® Voice of the Customer for Digital Adoption Platform Report.  We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8%
• Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Third Consecutive Year
• Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 
• Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal

What do you get to do?

• Owning the quality and delivery of technical documentation, and other customer-facing content materials.
• Revising all the product content and keeping them updated with ongoing feature releases and updates
• Creating clear and well-structured documentation and how-to guides that reduce ambiguity and enable quick integration with Whatfix.
• Proactively, detect and address inconsistencies and information gaps in all forms of customer-facing content.

Responsibilities:

• Assist in translating and localizing technical support content, such as knowledge base articles, FAQs, user guides, UI and UX content and customer communications, from English to German.
• Work closely with the German Localization Specialist to ensure accurate and culturally relevant translations, while maintaining consistency and clarity.
• Collaborate with the IDG team to understand customer requirements and identify localization needs.
• Conduct research to ensure accurate translation of industry-specific terms and concepts.
• Proofread and review translated content to ensure linguistic accuracy, proper grammar, and adherence to Whatfix's style and terminology guidelines.
• Provide feedback and suggestions for improvement to enhance the quality and usability of localized content.
• Assist in the development and maintenance of a German glossary and style guide to ensure consistency across translations.
• Maintain a Do-Not-Translate list and a Glossary
• Support cross-functional teams, such as Product Management and Marketing, in localization efforts for product launches and marketing campaigns.
• Stay up to date with the latest localization tools and technologies to streamline translation processes and improve efficiency.
• Contribute to process improvement initiatives by identifying areas for optimization and implementing best practices.

Qualifications:

• Completed a C1 level certification in German or equivalent language proficiency.
• Excellent written and verbal communication skills in German.
• Proficiency in English, enabling effective communication with English-speaking team members.
• Strong attention to detail and commitment to delivering high-quality translations.
• Familiarity with translation and localization concepts and tools is a plus.
• Ability to work independently, manage time effectively, and meet deadlines.
• Cultural awareness and sensitivity to adapt translations to the target audience's cultural context.
• Enthusiasm for learning and eagerness to contribute to a fast-paced and dynamic team environment.

Join Whatfix as a German Localization Intern and gain valuable experience in the field of translation and localization while working on real-world projects. Help us ensure that our German-speaking customers receive top-notch technical support by providing accurate and culturally relevant translations.

Perks & Benefits (India) #LI-Onsite

• Best-in-class medical insurance coverage
• Free lunch & dinner buffet 
• Doorstep cab drop facility 
• Education Sponsorship 
• Internal job transfer & global mobility programs 
• Scope to represent Whatfix at global events
• We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers 

Note: 

• At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week)  fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively.
• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; 

We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.